Hartman’s Complete Guide for the Phlebotomy Technician is a comprehensive resource specifically written for students working to become entry-level phlebotomy technicians. It covers every aspect of the job, from communicating with other care team members to performing venous and capillary draws to assisting in the collection of nonblood specimens. NAACLS competencies for entry-level phlebotomy technicians are addressed in a concise, accessible way.